Now Hiring
Director of LTL
As the Director of LTL (Less-Than-Truckload), you will leverage your industry experience and draw on your successes to further develop and grow the LTL business for Spot.
Hear more from our President about this exciting opportunity
Responsibilities
- Develop and maintain excellent relationships with a portfolio of clients; partner with clients to understand their business, their products, and their transportation needs.
- Coach and mentor the LTL Operations team, and provide feedback on a regular cadence.
- Develop team and individual KPIs to meet the Company’s LTL needs.
- Manage all LTL carrier-related issues regarding pricing, performance, customer satisfaction, etc.
- Creation and continuous review of carrier performance and carrier scorecard.
- Work closely with both Account Managers and Sales leadership in conducting customer onboarding, quarterly business reviews, and client-specific pricing execution and strategy.
- Analyze and evaluate current and future LTL programs including general, blanket, and customer-specific programs.
- Maintain and review all LTL carrier rules, contracts, and tariffs.
- Leverage industry knowledge to develop high-level RFP strategies, improve existing carrier relationships, and grow overall LTL offering.
- Ensure the department’s development and growth aligns with corporate development goals.
- Advise sales management and team on sales tactics and progress.
- Leverage internal and external data to gain customer insights and uncover new growth opportunities, increase sales to retain and grow the business by presenting long-term solutions to customers.
- Utilize 3rd party platforms to provide bulk LTL rates to customers and the Spot sales team.
Qualifications & Skills
- Bachelor’s degree in Sales, Business Management, Logistics, or related field.
- 3+ years in LTL pricing and procurement.
- Minimum of 3 years of professional sales experience in the logistics or freight industry, 3rd party logistics LTL experience.
- High-level analytical, organizational, and communication skills
- Demonstrates a strong sense of urgency.
- Problem-solver who takes initiative.
- Ability to succeed with minimal guidance, manage multiple priorities simultaneously, and take initiative under ambiguous circumstances.
- Comfortable working in a high volume, fast-paced, rapidly changing, results-oriented work environment.
- Proficient computer skills with PC-based desktop applications, such as Microsoft Office (PowerPoint, Word, Excel), email, and web-based meeting and presentation applications, as well as TMS.
- Ability to travel with occasional overnight stays may be required.
When You're Ready for More, This is Your Spot
Spot Office Locations
Indianapolis
Tempe
Tampa
Chicago
Charlotte
