One of Spot’s customers, a leading bottled water company, was experiencing multiple issues with its LTL operations.
Spot started providing services to this customer in 2015, including running their truckload refrigerated and dry water loads. After numerous discussions with the customer, Spot was able to find a cost-effective solution for the customers’ LTL shipment challenges.
Opportunity
Prior to having Spot step in, Spot’s customer was utilizing multiple brokers to deliver to their food and beverage customers while also contracting out various LTL carriers to pick up from their facilities. This led to massive confusion on who was responsible for shipments because the BOL did not always note the correct paying party. The fees that followed made their freight significantly more expensive than necessary. Because of this, Spot’s customer needed not just a freight broker, but a partner who could provide a customized solution to meet their needs.
Solution & Results
In order to negotiate competitive rates on the customer’s behalf, Spot was provided with a Letter of Authority. This essentially allowed for Spot to work with various carriers to drive down rates as much as possible. Compared to the customer‘s previous broker, Spot was able to save them approximately $100,000 within just two months. The customer has saved approximately $600,000 annually by utilizing Spot’s LTL services.
A Note from the Customer
“Spot has been an excellent company to work with. The day to day operations of LTL now run as smooth as ever, allowing us to focus on on-time delivery to our final customers.”
– Transportation Coordinator